Privacy Policy

1. Data Controller

The data controller responsible for processing your personal data is:
DS System Sp. z o.o.
ul. Cicha 6, 43-384 Biery, Poland
Email: office@dssystem-machinery.com

2. Information We Collect

We only collect information that is strictly necessary to communicate with you and maintain the security of our website. Since our website functions as a B2B catalog without user accounts or e-commerce features, the data we process is limited.

Data you provide directly:

When you use our contact form, we collect the following information to respond to your inquiry:

• Full Name
• Company Name
• Email Address
• Phone Number (optional)
• Content of your message

Data collected automatically (Technical & Analytics):

To ensure the security, performance, and reliability of our website, as well as to understand how visitors use our site, we automatically process certain data:

• Security Logs: Our hosting and content delivery network provider (Cloudflare) automatically processes standard internet log data, including IP addresses, browser type, and time of visit.
• Analytics Data: With your consent, we use Google Analytics to collect anonymous, aggregated data about your browsing behavior on our site (e.g., pages visited, time spent on site).

3. How We Use Your Information

We process your data exclusively for the following purposes:

• Business Communication: To respond to your requests, provide machine quotes, and answer technical questions (Legal basis: Legitimate interest / Pre-contractual steps).
• Security and Spam Prevention: To protect our website from malicious activity, DDoS attacks, and form spam (Legal basis: Legitimate interest).
• Website Improvement: To analyze website traffic and improve our B2B catalog using Google Analytics (Legal basis: Consent).

4. Data Sharing and Processors

We do not sell your personal data to third parties. We only share data with trusted service providers who process it on our behalf under strict confidentiality agreements:

• Cloudflare: For hosting, content delivery, and security.
• Email Service Providers (e.g., Resend & cyberFolks): To transmit and store the messages you send via our contact form on secure servers located in Poland.
• Google Analytics: To process aggregated website usage statistics.
• Consent Management Platform (CMP): To manage and remember your cookie preferences.

5. Data Retention

We retain inquiries from the contact form only for as long as necessary to fulfill the business purpose of the communication, or as required by applicable commercial and tax laws. Technical logs handled by Cloudflare are kept for a limited time strictly for security purposes. Google Analytics data is retained according to the standard retention periods configured in our Google Analytics account.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have comprehensive rights regarding your data. For detailed information on your rights and how to exercise them, please refer to our dedicated GDPR Compliance Page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at office@dssystem-machinery.com.